1. What are your shipping charges?
2. Where do you ship to?
3. What is your return and exchange policy?
4. What forms of payment do you accept?
5. Can I get a line of credit?
6. How do you handle sales tax?

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1) What are your shipping charges?

• Standard Express: In-stock merchandise will normally arrive in 7-10 days. Orders are shipped via UPS Ground.
• Express: In stock merchandise will be shipped via UPS Select (3 day service) or better.
• Express Plus: Merchandise is shipped using UPS Blue service.

Total Order Dollar Value	Standard (7-10 Days*)	Express (3 Business Days*)	Express Plus (2 Business Days*)
$0.01 - $14.99	$5.95	$12.95	Actual UPS charges incurred, plus handling fee of $4.28 per box
$15.00 - $29.99	$7.95	$13.95
$30.00 - $49.99	$8.95	$14.95
$50.00 - $99.99	$10.95	$16.95
$100.00 - $149.99	$13.95	$18.95
$150.00 - $199.99	$15.95	$20.95
$200.00 - $299.99	$17.95	$21.95
$300.00 and up	$19.95 or .03 x subtotal, whichever is greater	$23.95 or .03 x subtotal, whichever is greater
Alaska and Hawaii	Actual UPS charges incurred, plus handling fee of $4.28 per box		Not Available
Canada	Actual Costs Incurred, using UPS Worldwide Express™		Not Available

* The day the item is shipped is NOT included in the shipping time estimate.

Notes:

• For customized merchandise, the days shown above reflect time required from the actual date of shipment, not the date of the original order.
• Rates are subject to change without further notice.
• Please add additional $3.00 for more than one address, for each order.
• Certain products have Freight or additional administrative fees noted on the pages where they are sold.
• Large quantity and/or oversized items may require special heavy/bulky shipping charges in addition to the regular surface charges. A ICP representative will contact you via e-mail with any additional charges.

2) Where do you ship to?

We accept orders to be shipped anywhere in the United States or Canada. All transactions are conducted in US Dollars.

3) What is your return and exchange policy?

Please click here to view our printable return and exchange policy.

4) What forms of payment do you accept?

We accept VISA, MasterCard, and American Express, money orders or cashier's checks. All transactions are conducted in US Dollars. Your credit card will be charged at the time of shipment.

5) Can I get a line of credit?

If you would like to have a credit account with ICP, please contact us for a Credit Application. Our payment terms are Net 30 days. We review our Accounts Receivable on a regular basis, and reserve the right to suspend credit arrangements when warranted.

6) How do you handle sales tax?

Internet retailers are generally required to collect taxes only where they have a physical selling presence. If they do not have any such presence, they are not required to collect sales taxes.

The Internet Tax Freedom Act (ITFA) expired on November 1, 2003, and it is currently unclear when or if the ITFA will be extended by Congress.

ICP's current sales tax collection policy is to collect sales taxes only for shipments within the State of Minnesota.